We offer free shipping by USPS First Class Mail on orders over $150 within the US. We ship 1-2 business days after your order is placed, so expect your order within 7-10 business days in North America and 2-3 weeks internationally for standard flat rate and free shipping.

First Class and Priority Mail options are available and prices are determined by USPS. If you live in Haines, AK and would like your order right away, just email us at wildhavenwools@gmail.com and we can arrange pickup or delivery and we will reimburse the shipping.

We offer a 100% satisfaction guarantee. We take a lot of pride in our products. They are made by hand with care and tested in all types of conditions, on all sizes of kids. We want to our customers to absolutely love their wools and feel confident in their purchase. If you don't love them, for any reason, reach out to us by email at wildhavenwools@gmail.com. We will arrange for a replacement or refund.