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Shipping & Returns
Shipping Policy
We offer free shipping by USPS First Class Mail on orders over $200 within the US and USPS shipping on all other orders within the US. We can ship internationally but contact us at wildhavenwools@gmail.com so we can get it all sorted out. We will try our best to make it easy and cheap for you.
We ship 1-2 business days after your order is placed, so expect your order within 7-10 business days in North America and 2-3 weeks internationally for standard flat rate and free shipping.
Priority Mail options are available and prices are determined by USPS. If you live in Haines and would like your order right away, just email Julia at wildhavenwools@gmail.com and we will arrange pickup or delivery and reimburse the shipping.
Return & Refund Policy
We offer a 100% satisfaction guarantee. We take a lot of pride in our products. They are made by hand with care and tested in all types of conditions, on all sizes of kids. We want to our customers to absolutely love their wools and feel confident in their purchase. If you don't love them, for any reason, reach out to us by email at wildhavenwools@gmail.com. We will arrange for a replacement or refund.